Be Kind, Show Love

Some of the prettiest roses I’ve seen in my neck of the woods aren’t in my backyard. The Carson-Tahoe Cancer Center in nearby Carson City has dozens of bushes.

Many circling the hillside complex are polyantha roses – compact puffs of landscaping fillers that faithfully produce small blooms all summer. Because all of them are red, I like to imagine that the designer thoughtfully chose a particular variety named after the character Happy in Snow White and the Seven Dwarfs.

Other bushes placed in a special garden and in beds near the main entrance comprise a pleasant mix of low-growing floribunda and taller hybrid tea and grandiflora roses. There are no name plaques but, in my walks around the complex, I’ve pondered how the different colors represent a range of warm emotions – love, sympathy, friendship, appreciation, joy.

You may think this is a surprising place to find comfort and peace – in this landscape surrounding an institution where very sick people come to receive sometimes very unpleasant treatments – but I’m not surprised at all. Every square inch of the property was intentionally designed to nurture hurting souls.

The building itself was designed that way as well. Patients receiving infusions sit by a semi-circle of picture windows looking out over the city or woodlands. Strategically hung birdfeeders provide hours of entertainment – because that’s how long some treatments take. Huge stone fireplaces in comfortable waiting rooms generate the best kind of warmth on chilly days.

And, most important of all, kindness circulates in the hallways, offices, and waiting rooms like the soothing smell of your grandmother’s kitchen on a Sunday afternoon.

I have to admit, I wasn’t particularly enamored of the place the first time I had to visit after receiving a diagnosis of early stage breast cancer. In the two years since, I’ve come to appreciate my visits and have willingly spent extra hours inside the building and wandering the grounds while supporting others on their arduous paths through cancer.

The lesson I’ve learned there is that, no matter how fundamentally dreadful the purpose of a place might be, it can still be surrounded by and filled with the best humankind has to offer. The question I’ve come to contemplate is why can’t the best of humankind be replicated in every home, every community, and every place of business on earth?

For a shining period in my 50s, I worked for an organization that was led by the most empowering leader I’ve ever known. He set an example of cooperation, teamwork, mutual support, and simply being kind to one another that was unmatched in my 37-year career. His primary rules for the office were “no mean, no loud, no negative.” His parting words (when the Governor wisely asked him to come and run his office) were “be kind, show love.” The fact that his approach worked was evident in the volume and the quality of our outcomes. Hands down, I did my best work there. I ended up transferring and then taking early retirement when his successor took the polar opposite approach to management.

Circling back to the question that sometimes keeps me awake at night, why does an inspiring environment have to be as rare as the mythical Brigadoon? What stops us from regularly bringing our best selves to our marriages, our parenting, our interactions with neighbors, and our careers? Why is it ever OK to be mean, loud, and negative? I honestly don’t know. But here’s what I do know.

If a fundamentally dreadful place like a cancer center can create an inviting atmosphere – one that exudes peace and compassion – then it can’t be that difficult anywhere else. I have the power. You have the power. We all have the power to fill our homes, communities, and businesses with the very best humankind has to offer. It’s not up to anyone else, and it’s as simple as my former leader’s parting words.

“Be kind, show love.”